{"id":253,"date":"2023-03-13T12:07:38","date_gmt":"2023-03-13T12:07:38","guid":{"rendered":"https:\/\/thatmodelcar.com\/?page_id=253"},"modified":"2023-03-13T23:42:47","modified_gmt":"2023-03-13T12:42:47","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/thatmodelcar.com\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong><strong>DR PICKYPANTS PTY LTD (ABN 59 664 275 889)<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>TERMS AND CONDITIONS OF SALE<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>Thank you for shopping at Dr Pickypants (\u201c<strong>DrP<\/strong>\u201d). As with any online shopping experience, there are terms and conditions that apply to your purchase of our products. By placing an order or making a purchase using our e-commerce platform, you understand and you agree that you are entering into an electronic transaction in accordance with and subject to:<\/p>\n\n\n\n<ul>\n<li>these terms and conditions of sale (\u201c<strong>Terms<\/strong>\u201d), and<\/li>\n\n\n\n<li>DrP\u2019s&nbsp;<a href=\"https:\/\/thatmodelcar.com\/privacy-policy\/\" data-type=\"page\" data-id=\"3\">Privacy Policy<\/a>.<\/li>\n<\/ul>\n\n\n\n<p>You further agree to receive electronically all documents, as applicable, to your nominated email address.<\/p>\n\n\n\n<p>If you do not accept and agree to these Terms and\/or the Policy then you should leave this site.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>YOUR STATUTORY CONSUMER LAW RIGHTS ARE PROTECTED<\/strong><\/strong><\/h2>\n\n\n\n<p>Our products come with guarantees that cannot be excluded or modified under Australian consumer law (\u201c<strong>ACL<\/strong>\u201d). You are entitled to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>STANDARD RETURN POLICY<\/strong><\/strong><\/h2>\n\n\n\n<p>We acknowledge that sometimes a product may not be what you expected it to be. In that event, we invite you to review the following terms related to returning a product.<br><br>Please note there may be limitations on your right to return and obtain a refund for products, however these limits will always be subject to your statutory rights under the ACL.<br><br>For any undamaged product, simply return it with its included accessories and original packaging along with the original receipt provided at the point of sale within 14 days of the date you receive the product and we\u2019ll exchange it or offer a refund based upon the original payment method. However, please note that we will only remit refunds to an Australian bank account where the name of the bank account holder matches the payor\u2019s name\/information. Please also note that we only remit refunds domestically and cannot remit refunds outside of Australia. In addition, please note the following:<\/p>\n\n\n\n<ul>\n<li>Products can be returned only in the country or region in which they were originally purchased.<\/li>\n\n\n\n<li>Products are not sold by reference to the graphics, diagrams, pictures or photographs (\u201c<strong>Graphics<\/strong>\u201d) on our website. The Graphics are only to provide you with a general idea of the look and size of our products. The products may vary slightly from the Graphics but will be in accordance with the written specifications provided with the product in question.<\/li>\n<\/ul>\n\n\n\n<p>For complete details on how to return a product purchased on our e-commerce platform please see the Returns &amp; Refunds.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>DEFECTS IN PRODUCTS<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>If there is a defect in one of our products, we shall, at our option: (1) repair the product at no charge using new parts or parts that are equivalent to new in performance and reliability, (2) replace the product with a product of equivalent functionality formed from new and\/or previously used parts that are equivalent to new in performance and reliability or, with your consent, with a product that is at least functionally equivalent to the product it replaces, or (3) refund the original purchase price.&nbsp;&nbsp;<\/p>\n\n\n\n<p>For the purposes of these Terms, normal depletion of consumable parts is not a defect unless it has occurred due to a defect in materials or workmanship. Likewise, defects resulting from abuse, accident, modifications, unauthorised repairs or other causes that are not defects in materials and workmanship are not covered by these Terms.<br><br>In no event shall DrP be liable for (a) loss or damage, which as of the product\u2019s purchase cannot be regarded as being caused by DrP\u2019s breach of these Terms; or (b) losses caused by the user\u2019s fault, or loss of profits or benefits.<br><br>Any limitations of liability in these Terms shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damage claim based on a breach of major contractual obligations or gross negligence will be limited to foreseeable damage typical for the sale concerned.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>IMPORTANT RESTRICTIONS for SERVICE.<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>DrP will provide repair services through one or more of the following options:<br><br>(i) Carry-in service. You may return your Product to DrP or a DrP Authorised Service Provider (\u201c<strong>ASP<\/strong>\u201d) location offering carry-in service if and where available in your country.<br><br>(ii) Mail-in service. If DrP determines that your Product is eligible for mail-in service, DrP will send you prepaid waybills and applicable packaging material, so that you may ship your Product to a DrP Repair Service (\u201c<strong>RS<\/strong>\u201d) or ASP location. DrP will pay for shipping to and from your location if instructions regarding the method of packaging and shipping the Product are followed. Contact DrP at: <a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a> to request main-in service eligibility.<br><br>(iii) Do-it-yourself (DIY) parts service. DIY parts service allows you to service your own Product. If DIY parts service is available in the circumstances, the following process will apply. Contact DrP on <a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a> to request DIY parts service eligibility.<br><br>(a) Service where DrP requires return of the replaced Product or part. DrP may require a credit card authorisation as security for the retail price of the replacement Product or part and applicable shipping costs. If you are unable to provide credit card authorisation, DIY parts service may not be available to you and DrP will offer alternative arrangements for service. DrP will ship a replacement Product or part to you with installation instructions, if applicable, and any requirements for the return of the replaced Product or part. If you follow the instructions, DrP will cancel the credit card authorisation, so you will not be charged for the Product or part and shipping to and from your location. If you fail to return the replaced Product or part as instructed or return a replaced Product or part that is ineligible for service, DrP will charge your credit card for the authorised amount.<br><br>(b) Service where DrP does not require return of the replaced Product or part. DrP will ship you free of charge a replacement Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal of the replaced Product or part.<br><br>(c) DrP is not responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact DrP at the telephone number listed below or at: <a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a>.<br><br>Service options, parts availability and response times may vary in different countries. If you require service in a country where DrP does not maintain a Retail Store or DrP Authorized Service Provider (\u201c<strong>ASP<\/strong>\u201d), service options may be limited. For advice on current \u201cASP\u201d in your area, contact us on:\u00a0<a href=\"mailto:sales@thatmodelcar.com.\">sales@thatmodelcar.com.<\/a>\u00a0If service option is not available for the product in such country, DrP or its agents shall notify you about any additional shipping and handling charges which may apply before rendering service. Where international service is available, DrP may repair or replace products and parts with comparable product and parts that comply with local standards.<br><br>If any term is held to be illegal or unenforceable, it shall be severed from these Terms and the legality or enforceability of the remaining terms shall not be affected.<br><br>This warranty is governed by and construed under the laws of the country in which the product purchase took place.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>PRICING and PRICE REDUCTIONS \/ CORRECTIONS<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>DrP reserves the right to change prices for products displayed on our e-commerce platform at any time, and to correct pricing errors that may inadvertently occur.&nbsp;<br><br>Prices shown are in Australian dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>ORDER ACCEPTANCE and CONFIRMATION<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>DrP may, in its sole discretion, refuse or cancel any order and limit order quantity. DrP may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online order, we\u2019ll provide you with order confirmation via your nominated email address. Your receipt of an order confirmation, however, does not signify DrP\u2019s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. DrP reserves the right at any time after receiving your order to accept or decline your order for any reason. If DrP cancels an order after you have already been billed, DrP will refund the billed amount.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>SHIPPING &amp; DELIVERY<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>For questions and information about shipping and delivery prior to making an online purchase please contact:&nbsp;<a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a>.&nbsp;To learn about how and when you will receive the products you have purchased from the DrP store, please refer to your purchase confirmations sent to your nominated email address by DrP and or the shipper.<br><br>Since the actual delivery of your order can be impacted by many events beyond DrP\u2019s control once it leaves our facilities, DrP cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.<br><br>As DrP takes care of the dispatch of the products you purchase on the DrP Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact DrP on&nbsp;<a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a>&nbsp;to resolve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>INSTORE PICKUP and RETURN<\/strong><\/strong><\/h2>\n\n\n\n<p>Where available, DrP offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. DrP will notify you when your order is ready and the date by which you need to pick up your items. We\u2019ll also send you reminder or two, just in case it slips your mind. If you don\u2019t pick up your order, DrP may cancel it. Please contact:&nbsp;<a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a>&nbsp;to find out if in-store pick up is available for your purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>PICK UP CONTACT<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government issued photo ID and order number for pickup. DrP is not responsible for actions taken by the third party once your item(s) have been picked up.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>PRODUCT AVAILABILITY LIMITATIONS<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>Given the popularity and\/or supply constraints of some of our products, DrP may have to limit the number of products available for purchase. Trust us, we\u2019re building them as fast as we can. DrP reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when DrP confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, DrP will cancel the order and refund your purchase price in full.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong><strong>DATA PROTECTION<\/strong><\/strong><\/strong><\/h2>\n\n\n\n<p>By placing your Order, you agree that we may store, process and use data collected from your Order Form as set out in our&nbsp;<a href=\"https:\/\/thatmodelcar.com\/privacy-policy\/\" data-type=\"page\" data-id=\"3\">Privacy Policy<\/a>. You also agree that we may transfer such data to other companies in the DrP group of companies. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request.<\/p>\n\n\n\n<p>Dr Pickypants Pty Ltd&nbsp;(ABN 59 664 275 889)<\/p>\n\n\n\n<div style=\"height:70px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><br><\/p>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DR PICKYPANTS PTY LTD (ABN 59 664 275 889) TERMS AND CONDITIONS OF SALE Thank you for shopping at Dr Pickypants (\u201cDrP\u201d). As with any online shopping experience, there are terms and conditions that apply to your purchase of our products. By placing an order or making a purchase using our e-commerce platform, you understand [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"<!-- wp:heading {\"level\":1} -->\n<h1>Privacy Policy<\/h1>\n<!-- \/wp:heading -->\n\n<!-- wp:spacer {\"height\":\"50px\"} -->\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->\n\n<!-- wp:heading -->\n<h2><strong>1. About this policy<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This privacy policy outlines the personal information handling practices of Dr Pickypants Pty Ltd (ABN 59 664 275 889) (\u2018our\u2019 \u2018we\u2019 or \u2018us\u2019).&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This policy is written in plain English. Our specific legal obligations when collecting and handling your personal information are outlined in the&nbsp;<em>Privacy Act 1988<\/em>&nbsp;and, in particular, in the Australian Privacy Principles (APPs) found in that Act. We will update this privacy policy when our information handling practices change.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>2. Collection and storage of your personal information\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>2.1 Why do we collect your personal information?<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are customer, to provide you with our products (essentially, our model cars supplied in kit-form), including collateral products and\/or services. We always try to collect only the information we need for the particular products and\/or services that you have asked us to provide to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are an applicant seeking employment or appointment as a contractor, so that we can assess your suitability.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are an employee or contractor, for all purposes relevant to your employment or engagement with us.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>2.2 What personal information do we collect and hold?<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The personal information we collect and store will depend on why you contact us and on which products (and\/or collateral services) you order and\/or subscribe to. The information may include:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>your name and contact details, including your physical address, email address and telephone number(s);<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>your ABN;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>your bank account and\/or credit card details;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>your employment history (which may include sensitive information), if you apply for a job with us;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>other employment-related information, if you apply for a job with us; and<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>other information you may provide to us, e.g. through customer surveys.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>2.3 How do we collect personal information?<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p><strong>Direct collection<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are quite a few ways we may seek information from you directly. We might collect your information when you fill out an electronic form on our website, sign up to our newsletter, enter one of our competitions, apply for a job with us, telephone us, send us an email or complete a customer survey.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Social media<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Some customers like to engage with us through social media channels. We may collect information about you when you interact with us through these channels.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Email lists<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We collect your email address and, if you provide it, other contact details when you subscribe to our email lists. We only use this information to send you our newsletter, regular updates on our products and our services, and to administer the lists.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Electronic forms<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We use e-forms to enable you to lodge a complaint, application or enquiry online via our website.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Collecting through our website and our use of cookies<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Where our website allows you to make comments, give feedback or communicate with us, we sometimes collect your email address and sometimes some other contact details. We may use your email address to respond to your comments, feedback or communication.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We might also use cookies (small text files stored in your browser) and other techniques such as web beacons (small, clear picture files used to follow your movements on our website). These collect information that helps us understand how you use our online products and services and how we can make them more relevant to you.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We may use a persistent cookie (a cookie that stays linked to your browser) to record your visits so we can recognise you if you visit our website again. It also lets us to keep track of products or services you view so that, with your consent, we can send you news about them.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. This helps us research our users\u2019 habits so that we can improve our online products and services. You can set your browser so your computer refuses cookies or lets you know each time a website tries to set a cookie.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track user movements, and gather broad demographic information.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Indirect collection<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In order for us to provide our services, we may collect personal information about you indirectly from third parties such as:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>publicly available sources; or<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>your representative, such as an assistant or colleague, an adult relative, a caregiver, who contacts us on your behalf.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>2.4 How do we store\/hold your personal information?<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>All your information is stored electronically and securely in our database.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>2.5 Anonymity<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Where possible, we will allow you to interact with us anonymously or using a pseudonym.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For example, if you contact our Customer Service Team with a general question, you won\u2019t be required to give your name.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>However, for most of our products and services we usually need your name and contact information and enough information about you to enable us to fairly and efficiently handle your inquiry, request, complaint or application, or to act on your communication with us.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>3. What if you don\u2019t provide us with your personal information?\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you don\u2019t provide your personal information to us, we may not be able to properly provide our products and services to you, administer your account, verify your identity and\/or let you know about other products and services that might be useful to you.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>4. When will we notify you that we have received your information?\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>When we receive personal information from you directly, we\u2019ll take reasonable steps to notify you how and why we collected your information, who we may disclose it to and outline how you can access it, seek correction of it or make a complaint.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>5. Disclosure\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Your privacy and the protection of your personal information is very important to us. We do not disclose your personal information to any other person, organisation or entity except our contracted service providers.&nbsp;&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>5.1 Service providers<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We use a number of service providers to whom we disclose personal information only in order to provide our services to you. These include providers that host our website servers, manage our IT, facilitate online sales and provide third party specialist repair services to our customers.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3><strong>5.2 Disclosure of personal information overseas<\/strong><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We do not disclose personal information overseas, unless required to meet commitments we have agreed to with you.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>6. Quality of your personal information\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>To ensure that the personal information we collect is accurate, up-to-date and complete we do one or more of the following (where practicable and relevant):&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>record information in a consistent format;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>promptly add updated or new personal information to existing records; and\/or<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>verify our contact lists to check their accuracy.&nbsp;<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>The accuracy of your information is of course largely dependent on what you provide us. To make sure we\u2019ve got your most current and accurate details, please let us know when your information changes (e.g. if you change your name or move house).&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>7. Security of your personal information\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The security of your personal information is a high priority for us. We take reasonable steps to protect it from misuse, interference and loss, and from unauthorised access, modification or disclosure. Some of the ways we do this are:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>confidentiality requirements of our employees;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>security measures for access to our system;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>electronic security measures in our system like firewalls and data encryption; and<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>control of access to our office.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2><strong>8. Direct Marketing<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We may send you direct marketing communications and information about our products, services, discounts, competitions and special promotions that we consider may be of interest to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We may do this via email, telephone, SMS, mail or any other electronic means.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We will always let you know that you can opt-out from receiving our marketing offers and will provide easy to follow steps to do so.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019d like to opt-out now, please advise us at&nbsp;<a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>9. Accessing and correcting your personal information\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>You have the right to ask for access to personal information that we hold about you, and ask that we correct that personal information. You can ask for access or correction by contacting us and we will use our reasonable endeavours to respond within 30 days. If you ask, we will give you access to your personal information, and take reasonable steps to correct it if we consider it is incorrect, unless there is a law that allows or requires us not to.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we will notify you in writing setting out the reasons why.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If we refuse to correct your personal information, you can ask us to associate with it (for example, attach or link) a statement that you believe the information is incorrect and why.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2><strong>10. How to make an inquiry or a complaint\u00a0<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you have an inquiry or a complaint about how we handle your personal information, we want to hear from you. Please let us know about your concerns in one of the following ways:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>submitting an electronic contact form via&nbsp;<a href=\"http:\/\/www.thatmodelcar.com\/\">www.thatmodelcar.com<\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>emailing us at:&nbsp;<a href=\"mailto:sales@thatmodelcar.com\">sales@thatmodelcar.com<\/a><\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>We are committed to resolving your complaint and doing the right thing by our customers. Most complaints are resolved quickly.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are not satisfied with our response, you may ask for a review by a more senior officer within Dr Pickypants Pty Ltd (if that has not already happened).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you still feel your issue hasn\u2019t been resolved to your satisfaction, then you can raise your concern with the Office of the Australian Information Commissioner:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><!-- wp:list-item -->\n<li>online at:&nbsp;<a href=\"http:\/\/www.oaic.gov.au\/privacy\">www.oaic.gov.au\/privacy<\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>by phone on: 1300 363 992<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>via email to:&nbsp;<a href=\"mailto:enquiries@oaic.gov.au\">enquiries@oaic.gov.au<\/a><\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>in writing to: GPO Box 2999, Canberra, ACT 2601&nbsp;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>by fax on: +61 2 9284 9666.<\/li>\n<!-- \/wp:list-item --><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2><strong>11. Obtaining a copy of this policy<\/strong><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>A copy of this Privacy Policy is always available free of charge and can be obtained either from our website at <a href=\"http:\/\/www.thatmodelcar.com\/privacy-policy\" data-type=\"URL\" data-id=\"www.thatmodelcar.com\/privacy-policy\">www.thatmodelcar.com\/privacy-policy<\/a>, or by contacting Mr Mike Woof via the contact details at 10.\u00a0\u00a0We will provide you with a hard or soft copy at your request if you provide us with your relevant contact details.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:spacer {\"height\":\"70px\"} -->\n<div style=\"height:70px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<!-- \/wp:spacer -->","_et_gb_content_width":"1080","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Terms and Conditions - That Model Car<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thatmodelcar.com\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - That Model Car\" \/>\n<meta property=\"og:description\" content=\"DR PICKYPANTS PTY LTD (ABN 59 664 275 889) TERMS AND CONDITIONS OF SALE Thank you for shopping at Dr Pickypants (\u201cDrP\u201d). As with any online shopping experience, there are terms and conditions that apply to your purchase of our products. By placing an order or making a purchase using our e-commerce platform, you understand [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/thatmodelcar.com\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"That Model Car\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/drpickypants\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-13T12:42:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"10 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/thatmodelcar.com\/terms-and-conditions\/\",\"url\":\"https:\/\/thatmodelcar.com\/terms-and-conditions\/\",\"name\":\"Terms and Conditions - That Model Car\",\"isPartOf\":{\"@id\":\"https:\/\/thatmodelcar.com\/#website\"},\"datePublished\":\"2023-03-13T12:07:38+00:00\",\"dateModified\":\"2023-03-13T12:42:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/thatmodelcar.com\/terms-and-conditions\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/thatmodelcar.com\/terms-and-conditions\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/thatmodelcar.com\/terms-and-conditions\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/thatmodelcar.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/thatmodelcar.com\/#website\",\"url\":\"https:\/\/thatmodelcar.com\/\",\"name\":\"That Model Car\",\"description\":\"That Model Car - by Dr Pickypants\",\"publisher\":{\"@id\":\"https:\/\/thatmodelcar.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/thatmodelcar.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/thatmodelcar.com\/#organization\",\"name\":\"That Model Car\",\"url\":\"https:\/\/thatmodelcar.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/thatmodelcar.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/thatmodelcar.com\/wp-content\/uploads\/2023\/02\/TMC_Logo_Black_by_500.png\",\"contentUrl\":\"https:\/\/thatmodelcar.com\/wp-content\/uploads\/2023\/02\/TMC_Logo_Black_by_500.png\",\"width\":500,\"height\":324,\"caption\":\"That Model Car\"},\"image\":{\"@id\":\"https:\/\/thatmodelcar.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/drpickypants\",\"http:\/\/instagram.com\/drpickypants\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - That Model Car","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/thatmodelcar.com\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - That Model Car","og_description":"DR PICKYPANTS PTY LTD (ABN 59 664 275 889) TERMS AND CONDITIONS OF SALE Thank you for shopping at Dr Pickypants (\u201cDrP\u201d). As with any online shopping experience, there are terms and conditions that apply to your purchase of our products. By placing an order or making a purchase using our e-commerce platform, you understand [&hellip;]","og_url":"https:\/\/thatmodelcar.com\/terms-and-conditions\/","og_site_name":"That Model Car","article_publisher":"https:\/\/www.facebook.com\/drpickypants","article_modified_time":"2023-03-13T12:42:47+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"10 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/thatmodelcar.com\/terms-and-conditions\/","url":"https:\/\/thatmodelcar.com\/terms-and-conditions\/","name":"Terms and Conditions - That Model Car","isPartOf":{"@id":"https:\/\/thatmodelcar.com\/#website"},"datePublished":"2023-03-13T12:07:38+00:00","dateModified":"2023-03-13T12:42:47+00:00","breadcrumb":{"@id":"https:\/\/thatmodelcar.com\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/thatmodelcar.com\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/thatmodelcar.com\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/thatmodelcar.com\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/thatmodelcar.com\/#website","url":"https:\/\/thatmodelcar.com\/","name":"That Model Car","description":"That Model Car - by Dr Pickypants","publisher":{"@id":"https:\/\/thatmodelcar.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/thatmodelcar.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/thatmodelcar.com\/#organization","name":"That Model Car","url":"https:\/\/thatmodelcar.com\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/thatmodelcar.com\/#\/schema\/logo\/image\/","url":"https:\/\/thatmodelcar.com\/wp-content\/uploads\/2023\/02\/TMC_Logo_Black_by_500.png","contentUrl":"https:\/\/thatmodelcar.com\/wp-content\/uploads\/2023\/02\/TMC_Logo_Black_by_500.png","width":500,"height":324,"caption":"That Model Car"},"image":{"@id":"https:\/\/thatmodelcar.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/drpickypants","http:\/\/instagram.com\/drpickypants\/"]}]}},"_links":{"self":[{"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/pages\/253"}],"collection":[{"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/comments?post=253"}],"version-history":[{"count":4,"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/pages\/253\/revisions"}],"predecessor-version":[{"id":260,"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/pages\/253\/revisions\/260"}],"wp:attachment":[{"href":"https:\/\/thatmodelcar.com\/wp-json\/wp\/v2\/media?parent=253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}